(A) CHOOSE A DESIGN
ALL PRODUCTS CAN BE ORDERED ONLINE JUST SELECT YOUR STATIONERY THROUGH OUR WEBSITE.

(B) CONSULTING QUESTIONS
IF YOU HAVE ANY QUESTIONS SUCH AS YOUR ORDER IS TIME SENSITIVE THEN PLEASE MAKE THIS CLEAR TO US FROM THE BEGINNING SO WE CAN LET YOU KNOW OF IT WILL BE POSSIBLE TO DELIVER BY OUR DEADLINE.

(C) CUSTOMIZATION
WE OFFER YOU A VARIETY OF OPTIONS FOR MAKING YOUR INVITATIONS EXPRESSIONS OF YOUR PERSONALITY. MOST INVITATIONS MAY BE CUSTOMIZED WITH YOUR CHOICE OF WORDINGS, PAPER TYPES, COLOURS, FONTS AND ADDING EMBELLISHMENTS LIKE, ENVELOPE LINERS, POCKET FOLDERS, BELLY BANDS AND MORE.

(D) ORDER QUANTITY
PLEASE CAREFULLY COUNT THE NUMBER OF GUESTS INVITED ON THAT DAY AND DESIDE THE NUMBER OF INVITATIONS. ALSO OUR MINIMUM ORDER IS 50 SETS PER DESIGN.

(E) UPLOAD DETAILS
FILL OUT YOUR EVENT / CONTACT DETAILS AND CUSTOMER INFORMATION FORM AND EMAIL TO INFO@JOYSCARD.COM

(F) PAYMENT
FULL PAYMENT IS REQUIRED BEFORE WORK CAN COMMENCE ON YOUR ORDER. SEE PAYMENT TERMS

(G) PROOF READING
ONCE WE RECEIVE YOUR ORDER, WE'LL START TO WORK OUT YOUR DIGITAL PROOF WITH YOUR SUBMITTED DETAILS AND SEND TO YOU WITHIN 3-5 BUSINESS DAYS FOR YOUR FIRST REVIEW AND THREE COMPLIMENTARY REVISION ROUNDS ARE INCLUDED FOR WORDINGS, COLOURS, FONTS AND MINOR LAYOUT CHANGES.

(H) CONFIRM YOUR DRAFT
NOTHING IS PRINTED UNTIL YOU'RE SATISFIED WITH THE PROOFS. THE TIMELINE DEPENDS ON THE CHANGES YOU MAKE, BUT WE WILL WORK HARD TO GET FURTHER PROOFS SENT TO YOU AS QUICKLY AS POSSIBLE. UNITL YOU HAVE APPROVED THE PROOF AND SIGN-OFF ON THE FINAL DRAFT AND EMAIL TO SALES@JOYSCARD.COM

(I) ARRANGE PRODUCTION
WE'LL MOVE YOUR ORDER TO PRINT. TURN AROUND TIME VARIES FOR DIFFERENT DESIGNS, BUT THE PRODUCTION TIMELINE SHOULD TAKE AROUND 14-21 BUSINESS DAYS.

(J) SHIPPING
AFTER PRODUCTION IS COMPLETED, YOUR ORDER WILL BE CAREFULLY PACKAGED AND SHIPPED PRIORITY PROCESSING BY SF EXPRESS OR YOUR CHOSEN DELIVERY METHOD, THE FREIGHT CHARGE WILL BE CALCULATED BASED ON THE ACTUAL WEDIGHT AND THE CUSTOMER WILL BE NOTIFIED VIA EMAIL. FREIGHT CHARGE MUST PAY BEFORE SHIPPING. THE DURATION IS APPROXIMATELY 3-14 WORKING DAYS DEPENDING ON AREA AND THE TRACKING WILL EMAIL YOU FOR YOUR REFERENCE AFTER DELIEVERY. ALSO FOR THE LOCAL CUSTOMERS CAN PICK UP IN OUR SHOP.

All payments on this site are made through Paypal, Credit Cards or via direct Bank Transfer. Please note that all Paypal or Credit Cards transactions and collection of credit cards information is processed entirely by Paypal and we do not store any of your card informations or details on our servers.

Bank Deposit or Telegraghic Transfer

FPS (Faster Payment Transfer)

FPS Identifier : 103415527

Beneficiary Name : Joy's Card Ltd.

Receiving Bank : Nanyang Commercial Bank, Ltd.

Account Number : 043-503-00048282

Switch Code : NYCBHKHH

Notes : Please email us the bank-in & remittance slip / proof of online transaction (no matter it is "Print Screen" or download transaction record from the transaction page), also please indicated your order number, The Bank commission should be paid by customers if you choose Telegraphic Transfer.